QUALITY POLICY 

The core of our activity is to identify the needs of our Customers and offer them products of the highest quality.

Our ambition is to increase our presence in the market and to maintain it in the longer perspective. We hope to reach this goal through our continual development oriented at the customer satisfaction, the development of our working methods paired with an increasing satisfaction of our staff.

Our main tool in this pursuit of increasingly high quality is the quality management system, compliant with the international standard, EN ISO 9001:2008, which contains additional requirements connected with the products supplied by our company into the pharmaceutical, cosmetic, food and household chemistry markets.  

We pursue our Quality Policy with the following tools:

  • Continual development of the Quality Management System
  • In-depth analysis of the needs of our Customers
  • Implementation of state-of-the-art organisational and methodology solutions
  • Improvement of the staff’s qualifications and motivation
  • Optimisation of all the Customer-related processes
  • Cost reduction without any negative effect on the quality of our services, which, in the longer perspective, will lead to a greater Customer satisfaction
  • The fact that all our actions comply with binding legal regulations and follow good business and ethical practices.

 

CERTIFICATES

Our Company has the ISO 9001:2008 certificate and acts within the GMP standard.

ISO alfa

Our many-years’ experience together with the ERP/CRM, a modern computer system allow us for a reliable supply of services to our Customers.